Legal

Terms & Conditions

Last updated: December 10, 2025

1. Introduction

Welcome to Qtron. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using Qtron, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.

2. Account Registration

To access certain features of Qtron, you must create an account. When you create an account, you agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and accept all risks of unauthorized access
  • Notify us immediately if you discover any unauthorized use of your account
  • Be responsible for all activities that occur under your account

You may not use another person's account without permission. We reserve the right to suspend or terminate accounts that violate these Terms.

3. Purchases and Payments

All purchases made through Qtron are subject to product availability and acceptance by us. We reserve the right to refuse or cancel any order for any reason.

  • Prices are displayed in your local currency and include applicable taxes unless stated otherwise
  • We reserve the right to change prices at any time without prior notice
  • Payment must be received before we dispatch your order
  • We accept various payment methods including credit cards, debit cards, and digital payment services
  • All transactions are processed securely through encrypted connections

4. Shipping and Delivery

We strive to deliver your orders in a timely manner. However, delivery times are estimates and not guaranteed.

  • Shipping costs are calculated at checkout based on your location
  • Free shipping is available for eligible orders as indicated on product pages
  • You are responsible for providing accurate delivery information
  • Risk of loss and title pass to you upon delivery to the carrier
  • Import duties, taxes, and customs fees are the buyer's responsibility

5. Returns and Refunds

We want you to be satisfied with your purchase. Our return policy allows you to return most items within 30 days of delivery.

  • Items must be unused, in original packaging, and in resalable condition
  • Certain items are non-returnable including perishables, intimate items, and custom products
  • Refunds will be processed within 5-10 business days after we receive your return
  • Shipping costs are non-refundable unless the return is due to our error
  • You are responsible for return shipping costs

6. Intellectual Property Rights

All content on Qtron, including text, graphics, logos, images, and software, is the property of Qtron or its content suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

7. User Conduct

You agree not to:

  • Use our services for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction (including but not limited to copyright laws)
  • Transmit any viruses, malware, or other harmful code
  • Interfere with or disrupt the integrity of our services
  • Attempt to gain unauthorized access to our systems or networks
  • Engage in any form of automated data collection
  • Impersonate any person or entity or misrepresent your affiliation

8. Limitation of Liability

To the maximum extent permitted by law, Qtron shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

9. Dispute Resolution

Any disputes arising out of or relating to these Terms or your use of Qtron shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You agree to waive any right to a jury trial or to participate in a class action lawsuit.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of Qtron after any changes constitutes acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@qtron.com

Phone: 1-800-QTRON-24

Address: 123 Commerce Avenue, New York, NY 10001